Clients will appreciate your forward thinking in how you can save their time. if you can send a simple text instead of making a 5 minute call, you could gain a lot of respect from your clients. In the current market, consumers greatly appreciate the personal touch of a reminder or thank you message.
Increase your Brand Awareness
One of the most important factors of branding is keeping in the front of peoples minds at all times. This can be achieved with SMS by broadcasting important updates such as an upcoming special on your product or opening hours over the holiday period.